We ask for at least 72 hours notice so we can schedule delivery and prepare your items. For Airbnb or home deliveries we may need a bit more lead time to coordinate with the host. Last-minute requests? Text us — we do our best.

Absolutely. Our four packages cover the most common needs, but if you want a specific combination text or email us at hello@nestawayatl.com and we'll put together a custom quote. We're happy to add or swap items.

We accept all major credit cards, Venmo, Zelle, and Cash App. Payment is due at the time of booking to confirm your reservation. We'll send a confirmation once received.

A $35 deposit is saved at booking and charged only once we confirm property access with your host, hotel, or home contact. It goes toward your total — not an extra fee. Cancel 7 or more days before delivery — full $35 refunded. Cancel within 7 days — $25 refunded — the $10 difference goes toward the scheduling and prep work we've already started on our end. Remaining balance charged automatically 24 hours before delivery. Everything online — no in-person payment, ever.

Cancel 7 or more days before delivery — full $35 refunded, no questions asked. Cancel within 7 days — $25 refunded, and the $10 difference helps cover the prep work we've already begun. Two tiers, nothing hidden.

Delivery and pickup are $25 for 0–10 miles from Atlanta, $40 for 11–20 miles, and $55 for 21–30 miles. This covers both the drop-off and the pickup at the end of your stay. Beyond 30 miles, text us for a quote.

Yes — always. Setup is included in every rental. We assemble every item, confirm it's safe and functioning, and don't leave until you're happy with the placement. This is what separates us from companies that just drop gear at the door.

Yes — and we require host or hotel contact details before we can fully confirm your booking and charge the deposit. Just like other rental delivery services, we contact your Airbnb host, hotel front desk, or property manager directly to coordinate access and a delivery window. Once access is confirmed with the property, we send you an updated booking confirmation with your finalized delivery time. The gear will be assembled and ready before you check in — you don't need to be there.

We cover the Atlanta metro including Midtown, Buckhead, Decatur, Sandy Springs, Alpharetta, Roswell, Marietta, Smyrna, and surrounding areas within 30 miles of Atlanta. Not sure if you're in range? Text us your zip code.

Every item is cleaned with hospital-grade enzymatic solution and treated with a UV-C sanitizing wand. Fabric components are washed separately. We photograph everything before delivery and send you photos and a short video so you can see your clean gear before it arrives.

Yes. Every item in our fleet is verified against the CPSC recall database monthly. Any recalled item is immediately removed from rotation. We also retire any gear older than 3 years regardless of condition.

Normal wear is expected and covered. For significant damage we assess case by case — we're reasonable and we know accidents happen with babies. We photograph gear before every delivery and pickup so there's no confusion about what occurred during the rental.

Send us a text at (470) 876-5164 or email hello@nestawayatl.com — we're a small local team and always happy to help. Cancel 7+ days before delivery for a full $35 refund. Cancel within 7 days and we refund $25 — the $10 difference covers prep already done. If you need to reschedule rather than cancel, just reach out and we'll do our best to make it work.